We are a company for all muses, that want to save the earth and look damn good doing it. Our mission is to make the most beautiful dresses that lay a great emphasis on silhouettes that cherish the feminine body. We bring the dress, you bring the attitude! The Muse Club embraced every women to be their own muse. We produce limited edition capsules, available for a limited time.
We, Sophia & Larissa, created the Muse Club because of our passion for premium quality fashion. Made for Muses - Made by Muses is our maxime. Everyday we work passionatly to deliver you the most stylish & sustainable pieces. Our goal is to make you feel damn beautiful from the in- and outside.
We are an online platform only. We don't have a physical store for now, but we would not rule out having one someday! Follow us and be the first to know when this will happen.
You can be assured that shopping at The Muse Club is safe! We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.
Once you've placed your order, you will be directed to an order confirmation message which will include your order number. We will also email to you this information, please note this can take up to 15 minutes to arrive in your inbox! Once our team at the warehouse has processed your order, you will receive a second email to let you know that your order is on its way to you.
We produce limited-edition capsule collections only, and due to the high request of our dresses, it is easy to find it hard to get our pieces. By offering pre-orders you can reserver your own personal piece before its official drop and be sure to have your favourite piece from the Muse Club.
A pre-order is an order placed for a product that has not officially dropped yet, but will be released soon in a limited quanitity. By pre-ordering a product, you reserve your own personal piece before its drop. Once you make your purchase, an email confirmation will notify you that your order has been received. Not all pre-orders have the same waiting time before shipping, it usually depends on the different drop. Make sure to read the shipping date on the product page before placing your order. Once the item will be shipped, a notification email will inform you about the tracking number to follow your delivery.
Pre-orders will be shipped starting from the day mentioned on the product page.
Yes, of course. Our traditional Return Policy applies, therefore if you are not happy with your purchase or the size doesn't fit you, you can still change it. You have 14 days from the day when you receive your order to ask for your return label.
Any customs fees are applied at the discretion of the carrier and according to local laws. All customs fees must be payed by the customer and will not be covered by The Muse Club. For more accurate information, please get in touch with your local customs office.
You can track the status of your order shipment by entering your tracking number on DHL. In case you did not receive a tracking number, please contact us at firstname.lastname@example.org so that we can hel you.
Please note. tracking is only available once the order has been dispatched.
You can find all information rearding the return process on this page.
If there is a slight defect with your product, please contact our Customer Service at email@example.com within 24 hours. Don't forget to send a picture of the item and defect - so we can solve the problem as efficiently as possible.
We sinverely apologize if you have received a product that is not the one you ordered. Please contact us at firstname.lastname@example.org and we'll make sure to get you the The Muse Club piece you ordered!
Once we receive your returned parcel at our warehouse, it will take up to 4 days for our Quality Check team to control your item. After that, the refund will be issued within 12 working days upon reception of the return and if all the conditions mentioned in the return procedure are met.
If you have questions about your order or need further assistance, please contact us at the following email address: email@example.com
We currently accept these options: PayPal, any credit or debit card on the Visa and MaserCard circuits, American Express, Klarna Pay later, Apple Pay, Google Pay, sezzle & immediate bank transfer (Sofortüberweisung).
Our payment processor is certified Level 1 PCI DSS, which guarantees the safety of payments made on our website.
The Muse Club is a high-quality brand working with limited-edition pieces to be launched frequently in small drops. Usually, no restock is planned but please, keep an eye on your inbox and on our website to know more about all our new drops as soon as they happen. Feel free to subscribe to our newsletter in case you have not done it yet.